The Process of Mediation in 5 SIMPLE STEPS

Mediation is a process you can trust to work for you because if you follow it and work with it, it will be like a guide through a complicated jungle to find your way out of your dispute. You mediator is someone who sees the maze that traps you in conflict and will be using many skills to ensure you find the solution for yourself. Mediation is the only process of dispute resolution in which you get to choose the outcome. You do have to have the other person choose the same outcome too....

Step ONE - Clarify the issues, be clear about what is in dispute, so you can start looking at each point in turn.

Step TWO - Explore thoroughly what the issue means to each of you, the what, where, when, and its importance.

Step THREE - Find the easy part that drops into place first and then go through the others and reach comprehension of what is the likely doable outcome for both sides.

Step FOUR - Problem solve, look at all the possibilities of what could happen and see it in as many ways as possible. Face the difficulties with a view to minimising them.

Step FIVE - Write down what you have decided, review, challenge and ensure it is doable and certain with no doubt about how the result is performed and by when.